Yes, Kalahari is an advance deposit Resort requiring the first night's lodging plus tax to be charged at the time of reservation.
Reservations canceled 72 hours or more prior to the date of arrival receive a refund of the deposit, minus a $25 cancellation fee.
Reservations canceled within 72 hours of the date of arrival forfeit the entire deposit.
Dates of stay may be rescheduled at any time without fee, though rates may fluctuate.
Yes, up to the maximum number of Guests allowed in compliance with your selected room style.
Yes. In order for a guest to check-in other than the person whose credit card was used to make the reservation, the following steps are required:
1) Click
here to open and print the Credit Card Authorization Form.
2) Complete the form in its entirety, including the signature of the credit card holder.
3) Obtain photocopies of the front and back of the credit card used to make the reservation as well as the credit card holder's photo ID. Please note that the back of the credit card must have the card holder's signature.
4) Fax the completed Letter of Authorization form, photocopies of the front and back of the credit card and card holder's ID to: 608-254-6116 and address to the attention of Reservation Coordinator.
Yes, each registered hotel guest receives complimentary Waterpark admission.
Yes, cribs and rollaway beds are available on a limited basis for $10 per night.
Check in time begins at 4:00pm. Should you arrive as early as 12:00pm, you can pre-register and begin to enjoy the Waterparks.
Check out is no later than 11:00am. After you have checked out, if you have the time, we invite you to stay with us as late as 3:00pm to enjoy the Waterparks and the many other great Kalahari amenities and services available.
Unfortunately, except in those cases of companion animals trained to assist individuals with disabilities, pets are not allowed at the Resorts.
Yes, a variety of movies and programming are available on a Pay-Per-View basis.
Yes, free high-speed ethernet and wireless access is available in each of Kalahari's Guest rooms and suites.
A safe is provided in each guest room for securing valuables. Lockers are also available for use at the Waterpark. Please note that Kalahari is not responsible for lost or stolen items while staying at the resort. Please make sure that upon vacating your guest room, you have throughly checked for any misplaced items.
Yes, laundry facilities are available and conveniently located for our Resort guests.
Yes, please click
here to order Waterpark passes online.
Unfortunately, outside coolers, food or drink are not permitted into the Waterparks. However, there are many dining options both outside and inside the Waterparks for your enjoyment. For more information please visit our
Dining section.
America's Largest Indoor Waterpark is open from 10:00am to 9:00pm (opening one hour earlier for Resort Guests). From June 15 through Labor Day Weekend, the indoor Waterpark is open from 10:00am - 10:00pm (opening one hour earlier for Resort Guests).
Some holidays, peak periods and weekends may feature amended hours of operation.
The Outdoor Waterpark is open from 10:00am to dusk, Memorial Day through Labor Day; weather permitting.
Some holidays, peak periods and weekends may feature amended hours of operation.
Yes, Kalahari Waterparks features many activities for smaller children including slides, geysers, interactive elements and more.
Yes, life vests are allowed and encouraged when needed. Life vests can be borrowed from the Waterpark Manager's Office.
Yes. Men's and women's showers and changing facilities, as well as family changing facilities, are available at the entrance to the indoor Waterpark.
Yes, indoor lockers are available on a first-served basis, $5 for the entire day ($5 refundable deposit required).
Click
here for a general map and a link for door-to-door directions.
The nearest major airport is Cleveland Hopkins International, located in Cleveland, Ohio - approximately 45 minutes from the Resort.
Yes, please call Kalahari's Concierge at 419.433.7200, ext. 34089 for scheduling and pricing.